Reputation management for service businesses

ReviewFlow

ReviewFlow helps business owners keep up with customer reviews, draft professional responses, and approve every reply before it is posted.

Review Inbox 3/5 complete
66Total
57Drafted
6Approved

Amanda R.

I was disappointed with the service and did not feel my issue was resolved.

AI Reply

Hi Amanda, we're sorry to hear your experience did not meet expectations...

Purpose

Built to help owners respond faster without losing control.

Review inbox

Organize customer reviews by business, status, source, and approval state.

Drafted replies

Create response drafts that owners can edit, approve, reject, or regenerate.

Human approval

Replies are reviewed by a business owner or authorized user before posting.

Workflow

How ReviewFlow works

  1. Connect a business. An authorized user connects the business account or adds approved business details.
  2. Import reviews. ReviewFlow imports eligible customer reviews for the selected business location.
  3. Prepare replies. The app drafts a professional reply based on the customer's review.
  4. Approve and post. A user reviews the reply, makes edits if needed, and approves it before posting.

Google API use

What Google data is used for

ReviewFlow requests Google Business Profile access only to help authorized businesses manage review workflows. The app may read business account, location, and review information so the business can view reviews and prepare responses.

ReviewFlow does not sell Google user data. Google data is used to provide the review management service, show review history, create reply drafts, and post approved replies when enabled by the business.

Access can be disconnected by the business owner. Data handling details are available in the Privacy Policy.

Contact

Questions about ReviewFlow?

Email jchapin468@gmail.com for product access, support, or data questions.